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Posted by Abhijit Dhumal in 2017-11-08
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in ScaleArc System Messages
KB 5908 - Failed to authenticate user. Verify the authentication module.

Posted by Ami Thakkar in 2017-08-02
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in ScaleArc System Messages
Traffic Analyzer File Size Error

Posted by Ami Thakkar in 2017-08-01
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in ScaleArc System Messages
KB 5806 - Provide the required parameters for the API call.

Posted by Ami Thakkar in 2017-07-28
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in ScaleArc System Messages
KB 5852 - The uploaded file is not a valid file.

Posted by Ami Thakkar in 2017-07-28
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KB 2595 - Failed to update IP.

Posted by Ami Thakkar in 2017-03-02
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in ScaleArc System Messages
KB 2596 - Configuration Error

Posted by Ami Thakkar in 2017-02-09
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in ScaleArc System Messages
KB 5661 - Configuring HA pair failed. ScaleArc is not able to start HA service in secondary.

Posted by Ami Thakkar in 2017-02-10
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in ScaleArc System Messages
KB 2653 - Error occurred while configuring HA. Please try again.

Posted by Ami Thakkar in 2017-02-09
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in ScaleArc System Messages
SOLUTION: How to unjoin a Windows AD domain when the ScaleArc hostname contains uppercase letters

Posted by Mark Tripod in 2017-02-01
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in ScaleArc Registered User
KB 2564 - Failed to join the domain. Clock skew is too great.

Posted by Ami Thakkar in 2016-12-28
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in ScaleArc System Messages
KB 2575 - ScaleArc's hostname should be in lowercase to join the domain

Posted by Ami Thakkar in 2016-12-26
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in ScaleArc System Messages
KB 2562 - Please enter the FQDN. IP address is not accepted.

Posted by Ami Thakkar in 2016-12-23
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in ScaleArc System Messages
KB 2566 - DNS Hostname Error

Posted by Ami Thakkar in 2016-12-19
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in ScaleArc System Messages
KB 2568 - User '<username>' does not have '<privilege(s)>' on '<db_server>' to perform this operation.

Posted by Ami Thakkar in 2016-12-19
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in ScaleArc System Messages
KB 2563 - Failed to update Kerberos authentication for cluster. Database server added in cluster should be FQDN.

Posted by Ami Thakkar in 2016-12-19
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in ScaleArc System Messages
KB 2550 - Failed to add write ignore rule. Maximum 50 rules are allowed.

Posted by Ami Thakkar in 2016-07-07
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in ScaleArc System Messages
KB 2555 - Windows AD Error

Posted by Ami Thakkar in 2016-07-07
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in ScaleArc System Messages
KB 2558 - Failed to initiate failover. Unable to connect to failover service.

Posted by Ami Thakkar in 2016-07-07
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in ScaleArc System Messages
KB 2557 - Failed to initiate manual failover. Unable to connect the failover service.

Posted by Ami Thakkar in 2016-07-07
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in ScaleArc System Messages
KB 2525 - Server Recovery Error

Posted by Ami Thakkar in 2015-10-16
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in ScaleArc System Messages
KB 2517 - Failed to update pattern.

Posted by Ami Thakkar in 2015-09-08
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in ScaleArc System Messages
KB 2516 - R/W split cannot be changed without stopping the cluster.

Posted by Ami Thakkar in 2015-07-23
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in ScaleArc System Messages
KB 2511 - Unable to find file MYSQL_master_slave_template_0707_5.php. File does not exist. Please upload the file again.

Posted by Ami Thakkar in 2015-07-15
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in ScaleArc System Messages
KB 2513 - Database Server Error

Posted by Ami Thakkar in 2015-07-06
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in ScaleArc System Messages
KB 2501 - ScaleArc does not support server version older than 5.1 for autofailover

Posted by Ami Thakkar in 2015-07-06
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in ScaleArc System Messages
KB 3013 - Auto Failover Error

Posted by Ami Thakkar in 2015-07-06
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in ScaleArc System Messages
KB 2510 - For replication monitor to function, cluster requires one R/W server and currently there is no R/W server in the cluster. Please add one R/W server.

Posted by Ami Thakkar in 2015-06-30
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in ScaleArc System Messages
KB 2509 - Click on the download button to get the script which will help in creating ScaleArc's Replication Monitor specific tables and stored procedures.

Posted by Ami Thakkar in 2015-06-30
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in ScaleArc System Messages
KB 2508 - Required stored procedure for replication check doesn't exist

Posted by Ami Thakkar in 2015-06-30
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in ScaleArc System Messages
KB 2507 - Required table for replication check doesn't exist

Posted by Ami Thakkar in 2015-06-30
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in ScaleArc System Messages
KB 2506 - Unable to find the database ProdCatalog

Posted by Ami Thakkar in 2015-06-30
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in ScaleArc System Messages
KB 2504 - Failed to update Prepare-Exec Handling status. Please turn OFF the Auto Failover, Read/Write split and Caching first.

Posted by Ami Thakkar in 2015-06-30
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in ScaleArc System Messages
KB 2503: Failed to update Prepare-Excec handling status in configuration

Posted by Ami Thakkar in 2015-06-30
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in ScaleArc System Messages
KB 2502 - Unable to find Prepare-Exec Handling status in configuration.

Posted by Ami Thakkar in 2015-06-30
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in ScaleArc System Messages
KB 2496 - Failed to update connection pooling status in configuration.

Posted by Ami Thakkar in 2015-03-31
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in ScaleArc System Messages
KB 2495 - Unable to find connection pooling status in configuration.

Posted by Ami Thakkar in 2015-03-31
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in ScaleArc System Messages
KB 2486 - Failed to update cluster Force Failover setting.

Posted by Ami Thakkar in 2015-03-18
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in ScaleArc System Messages
KB 2489 - Autofailover Error

Posted by Ami Thakkar in 2015-12-04
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in ScaleArc System Messages
KB 2472 - NTP Server Configuration

Posted by Ami Thakkar in 2015-03-27
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in ScaleArc System Messages
KB 2470 - Cluster Settings Error

Posted by Ami Thakkar in 2015-09-08
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in ScaleArc System Messages
KB 2482 - Unable to find verbose log

Posted by Yesenia Jimenez in 2015-03-23
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in ScaleArc System Messages
KB 2481- Verbose log is already present, please download and delete the tar file.

Posted by Yesenia Jimenez in 2015-04-28
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in ScaleArc System Messages
KB 2480 - Unable to update debug mode, TCPDUMP is already running for this cluster.

Posted by Yesenia Jimenez in 2015-04-28
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in ScaleArc System Messages
KB 2479 - Unable to find log level details in configuration.

Posted by Yesenia Jimenez in 2015-04-28
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in ScaleArc System Messages
KB 2478 - Unable to update debug mode details in configuration.

Posted by Yesenia Jimenez in 2015-04-28
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in ScaleArc System Messages
KB 2477 - Unable to find debug mode status in configuration.

Posted by Yesenia Jimenez in 2015-04-28
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in ScaleArc System Messages
KB 2473 - There should be at least one server to be able to connect in the cluster. Please check the server configuration.

Posted by Yesenia Jimenez in 2015-07-15
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in ScaleArc System Messages
KB 2470 - Read-Write split cannot be turned ON while creating a cluster which defaults to turning authentication offload OFF.

Posted by Yesenia Jimenez in 2015-07-15
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in ScaleArc System Messages
KB 2469 - Unable to find force encryption status in configuration.

Posted by Yesenia Jimenez in 2015-07-15
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in ScaleArc System Messages

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Your session has timed out. Please login again.

KB 5908 - Failed to authenticate user. Verify the authentication module.

Traffic Analyzer File Size Error

KB 5806 - Provide the required parameters for the API call.

KB 5852 - The uploaded file is not a valid file.

KB 2595 - Failed to update IP.

KB 2596 - Configuration Error

KB 5661 - Configuring HA pair failed. ScaleArc is not able to start HA service in secondary.

KB 2653 - Error occurred while configuring HA. Please try again.

SOLUTION: How to unjoin a Windows AD domain when the ScaleArc hostname contains uppercase letters

KB 2564 - Failed to join the domain. Clock skew is too great.

KB 2575 - ScaleArc's hostname should be in lowercase to join the domain

KB 2562 - Please enter the FQDN. IP address is not accepted.

KB 2566 - DNS Hostname Error

KB 2568 - User '<username>' does not have '<privilege(s)>' on '<db_server>' to perform this operation.

KB 2563 - Failed to update Kerberos authentication for cluster. Database server added in cluster should be FQDN.

KB 2550 - Failed to add write ignore rule. Maximum 50 rules are allowed.

KB 2555 - Windows AD Error

KB 2558 - Failed to initiate failover. Unable to connect to failover service.

KB 2557 - Failed to initiate manual failover. Unable to connect the failover service.

KB 2525 - Server Recovery Error

KB 2517 - Failed to update pattern.

KB 2516 - R/W split cannot be changed without stopping the cluster.

KB 2511 - Unable to find file MYSQL_master_slave_template_0707_5.php. File does not exist. Please upload the file again.

KB 2513 - Database Server Error

KB 2501 - ScaleArc does not support server version older than 5.1 for autofailover

KB 3013 - Auto Failover Error

KB 2510 - For replication monitor to function, cluster requires one R/W server and currently there is no R/W server in the cluster. Please add one R/W server.

KB 2509 - Click on the download button to get the script which will help in creating ScaleArc's Replication Monitor specific tables and stored procedures.

KB 2508 - Required stored procedure for replication check doesn't exist

KB 2507 - Required table for replication check doesn't exist

KB 2506 - Unable to find the database ProdCatalog

KB 2504 - Failed to update Prepare-Exec Handling status. Please turn OFF the Auto Failover, Read/Write split and Caching first.

KB 2503: Failed to update Prepare-Excec handling status in configuration

KB 2502 - Unable to find Prepare-Exec Handling status in configuration.

KB 2496 - Failed to update connection pooling status in configuration.

KB 2495 - Unable to find connection pooling status in configuration.

KB 2486 - Failed to update cluster Force Failover setting.

KB 2489 - Autofailover Error

KB 2472 - NTP Server Configuration

KB 2470 - Cluster Settings Error

KB 2482 - Unable to find verbose log

KB 2481- Verbose log is already present, please download and delete the tar file.

KB 2480 - Unable to update debug mode, TCPDUMP is already running for this cluster.

KB 2479 - Unable to find log level details in configuration.

KB 2478 - Unable to update debug mode details in configuration.

KB 2477 - Unable to find debug mode status in configuration.

KB 2473 - There should be at least one server to be able to connect in the cluster. Please check the server configuration.

KB 2470 - Read-Write split cannot be turned ON while creating a cluster which defaults to turning authentication offload OFF.

KB 2469 - Unable to find force encryption status in configuration.