The following message is observed in the UI.
By default the ScaleArc UI session times out after 10 mins of inactivity. When the session is expired, the user will need to log in again in the management console. The session timeout can be changed from the System Settings UI.
To increase the session timeout interval, click on Settings -> System Settings -> System Config tab -> System Timeout Interval and click on Apply.
The session timeout value is a global configuration that applies to all ScaleArc UI users.
If you are experiencing issues with ScaleArc or with any of it's features, please contact ScaleArc Support. We are available 24x7 by phone at 855 800 7225 or +1 408 412 7315. For general support inquiries, you can also e-mail us at firstname.lastname@example.org.
2901 Tasman Drive Santa Clara, CA 95054 | Email: email@example.com