Query packet size exceeded the configured Max-query-packet-size limit (20480 B)
Query packet size(32551 B) exceeded the configured Max-query-packet-size limit (20480 B)
The maximum configurable query packet size in the ScaleArc UI [Clusters]->[Cluster Settings]->[DEBUG] is 10240 bytes.
However since MS SQL Server uses UCS-2 encoding, each query character requires 2 bytes. Hence, the maximum query packet size configuration parameter is multiplied by 2 within ScaleArc. Therefore, in the case of ScaleArc for MS SQL Server, the maximum query packet size is actually 20480 bytes, not the maximum value of 102240 bytes configurable in the UI.
If you are experiencing issues with ScaleArc or with any of it's features, please contact ScaleArc Support. We are available 24x7 by phone at 855 800 7225 or +1 408 412 7315. For general support inquiries, you can also e-mail us at firstname.lastname@example.org.
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