INSIST FAILURE: All ongoing response should be received before dissociating
Following error is observed in the alert log.
This is a known problem as of v3.9.0 and its workaround is to apply v3.9.1 patch.
In general, this error was observed when application disconnects connection while ScaleArc is still waiting for next TCP packets.
In v3.9.0, ScaleArc was not able to interpret a TCP packet containing MORE_DATA_TO_FOLLOW bit being set on the 9th byte. Due to this bug, ScaleArc keeps waiting for application responses; subsequently, application experiences timeout and ScaleArc generates this error message.
If you are experiencing issues with ScaleArc or with any of it's features, please contact ScaleArc Support. We are available 24x7 by phone at 855 800 7225 or +1 408 412 7315. For general support inquiries, you can also e-mail us at email@example.com.
2901 Tasman Drive Santa Clara, CA 95054 | Email: firstname.lastname@example.org