KB 5852 - The uploaded file in not a valid file. 

User may see the error below while uploading a file for analysis.

The uploaded pcap file must be generated using the following tools:

1. Wireshark

2. tcpdump

3. tshark

The supported file types that can be uploaded must be .pcap and .cap format. 

In situations where the file size is too large, compress the file using a zip or tar utility. In case multiple files need to be analyzed, place them all in a folder and compress the folder using a zip or tar utility.

If the problem persists please contact ScaleArc customer support at support@scalearc.com.