Unable to get local issuer certificate
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The following error message is displayed when CA and KEY files were uploaded on UI.
This error by OpenSSL means the program was unable to verify the issuer of the certificate or the topmost certificate of a provided chain. This can happen in some cases, for example:
- The certificate chain for the certificate wasn't provided by the other side or it doesn't have one (it is self-signed).
- The root certificate is not in the local database of trusted root certificates.
- The local database of trusted root certificates was not given and thus not queried by OpenSSL
# update-ca-trust enable
IMPORTANT: Please remember that ScaleArc does not support the certificate chain as of v3.10.
If you are experiencing issues with ScaleArc or with any of it's features, please contact ScaleArc Support. We are available 24x7 by phone at 855 800 7225 or +1 408 412 7315. For general support inquiries, you can also e-mail us at email@example.com.
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