|3.11 GA||How To||ALL||Configuration|
When stopping the cluster from the GUI, I get a message: "Cannot stop cluster as this cluster is configured in HA fencing."
How can I stop this cluster?
The cluster cannot be stopped, beacuse it is configured as a witness in the HA fencing.
1. In the GUI, go to SETTINGS --> HA Settings --> Fence Settings
2. Refer to the KB article 4249 and choose one of three fencing options which will suit current requirements the best.
3. Change the fencing settings.
Choose either different ScaleArc Cluster, External DB server or SSH Server for temporary HA fencing configuration.
4. If it is required for the original ScaleArc Cluster to participate in the fencing again, start the cluster, and configure the fencing back to use this cluster.
If you are experiencing issues with ScaleArc or with any of it's features, please contact ScaleArc Support. We are available 24x7 by phone at 855 800 7225 or +1 408 412 7315. For general support inquiries, you can also e-mail us at email@example.com.